Amazon lost your inventory. It owes you for every unit.
Units go missing in transit to the fulfilment centre, get damaged in the warehouse, or are destroyed without your say-so — and Amazon reimburses only a fraction of it automatically. Dragon Refunds reconciles what you shipped against what Amazon actually received, stored and returned, then shows you every unit you are owed for and the exact claim to file.
Filing windows are short and unforgiving, so we rank claims by what expires first, not by what pays most. Do it yourself in minutes and keep 100%, or hand it off for 15% — not the 25% competitors charge.
We sell on Amazon too
Reimbursement calculator
Calculate your potential reimbursement.
Select your gross annual FBA revenue to see roughly how much Amazon may owe you — and how much of it you keep.
A 25% service pockets $3,750 of your money every year — $11,250 over three years. With Dragon Refunds you keep $1,500 more a year done-for-you, or $3,750 more filing it yourself.
Estimate only, based on a typical ~1.5% FBA recovery rate. Your actual recoverable amount depends on your shipments, fees, and claim history — connect your account and the exact, itemized figure is yours within 4 hours.
Shipment refunds
Connect your account. See what Amazon owes you.
The best way to find out what FBA reimbursements are worth to you is to take a look together. Connect in two minutes over Amazon's official API — read-only — and Dragon Refunds audits your entire history.
Shipment Refunds| Shipment | Units expected | Units located | Potential | Status | Case | Action |
|---|---|---|---|---|---|---|
| FBA18GTFHBRQ | 42 | 0 | $2,880 | Opportunity | — | File it myselfFile it for me |
| FBA195XJ7KWP | 11 | 11 | $1,328 | Case filed | 21142966791 | Details → |
| FBA19CBK7592 | 36 | 36 | $459 | Opportunity | — | File it myselfFile it for me |
| FBA19HL0BQMW | 20 | 12 | $312 | Docs needed | — | Upload POD |
| FBA19WAB712 | 24 | 24 | $588 | Recovered | 21139480255 | $588 |
More Refunds
Shipments was just the start. 4 more ways Amazon keeps your money.
You saw shipment refunds above. Amazon quietly holds onto money in four other places too — here’s each one, and how sure we are we can get it back.
A refund went out. The item never came back.
Amazon should charge the customer and repay you 45 days after a refund — and often doesn’t. We match every refund to its return and surface the ones that never closed.
| Order | Product | Refunded | Days | Status | Action |
|---|---|---|---|---|---|
| 113-7737487-3137815 |  Corrugated Box 11*6*4cm | Jun 2 | 47 | Not returned | File claim |
| 112-5164796-0962633 |  Party Gift Black Box 22.5*9.5*4.5cm | May 28 | 52 | Not returned | File claim |
| 111-7711929-8598649 |  Small Gift Box 5.5*6.5*2.5cm | Jun 24 | 25 | Wrong item back | File claim |
| 114-7078152-1818656 |  Jewelry Packaging Gift Box 2.5*2.5*3cm | Jul 1 | 18 | Awaiting return | Tracking |
Automated workflow
On autopilot.
The audit runs once. After that, Dragon Refunds becomes part of how you operate — surfacing what changed the moment it changes, and chasing every filed case until it closes. You approve; it does the rest.
Reporting
You shouldn't have to remember to check.
A dashboard only helps the day you open it. Dragon Refunds pushes what changed to your inbox or your Slack — what's newly recoverable, what's about to expire, and what actually hit your account.
Email
Slack— or bothyou@yourbrand.com$3,140 newly recoverable · 4 claims expire in 11 days
Sorted by deadline, not dollar value — because the window closes either way.
#amazon-reimbursementsAmazon paid you $1,328
Ping the channel on every win, or roll it into one daily digest. Your call.
Case follow-through
Filing is the easy part. Getting paid isn't.
Cases stall. Denials arrive as boilerplate. Most money is lost after the claim is filed, not before — so Dragon Refunds watches every case until it closes, and tells you the move.
Open casesNo Amazon response since Jul 2. Follow-up sent on your behalf, citing the original POD.
Boilerplate denial — "insufficient documentation." Your BOL and packing slip were already on file. Appeal drafted.
Amazon asked for a supplier invoice. It's the only thing standing between this case and $1,540.
$260 paid in cash and reconciled against your ledger. No reversal so far.
How we compare
Everyone claims to recover your money. We show you where it came from.
Most services hand you a number, take 25%, and ask you to trust it. Dragon Refunds pinpoints the exact source of every claim — a lost shipment, damaged inventory, a dimension mismatch, a COGS error — keeps the whole trail visible, and charges 15% only if you want it filed for you. For operators who want everything tracked, not taken on faith.
