Dragon RefundsRefundPad's site now says "under construction." Dragon Refunds is the live alternative — free DIY, or 15% managed.
RefundPad was the budget DIY option: upload your Seller Central reports, pay a flat $19/month (or $89/year), get reimbursement reports, and file the claims yourself. As of mid-2026, refundpad.com shows only an "under construction" placeholder on every page — the app, pricing, and blog are all gone. If you used it or were evaluating it, Dragon Refunds covers the same self-file ground for free — no subscription at all — with optional managed filing at 15%. Here is the honest comparison.
The TL;DR
Choose RefundPad if
RefundPad's flat $19/mo with no commission was the cheapest math in the industry for DIY sellers, and it never even asked for account access. But its entire site is now a placeholder page — no app, no pricing, no sign-up.
Choose Dragon Refunds if
Choose Dragon Refunds for the same self-file philosophy without the subscription: free detection with step-by-step filing SOPs (keep 100%), automatic SP-API syncing instead of manual report uploads, and optional 15% managed filing — from a product that is live and maintained.
Side-by-side
The same feature, both services.
On $10,000 recovered
RefundPad charged no commission at all — just $19/month whether it found $10,000 or nothing. While it ran, that flat fee was unbeatable math for DIY sellers. But an offline service recovers $0. Dragon Refunds: file it yourself free and keep the full $10,000 — no subscription — or hand it off at 15% and keep $8,500.
Where RefundPad wins
We're not pretending RefundPad is a bad service. Here's where it's genuinely a fit.
The cheapest math in the industry — while it worked
A flat $19/month with zero commission meant a seller recovering serious money kept essentially all of it. For high-recovery DIY sellers, no percentage-based service could beat that arithmetic.
Never touched your account
RefundPad required no API connection and no Seller Central access at all — you downloaded your own reports and uploaded them. For privacy-conscious sellers, that zero-access stance was a genuine comfort.
Self-file, ToS-first philosophy
RefundPad deliberately never filed claims on your behalf, keeping the seller in control and squarely inside Amazon's Terms of Service. That DIY-first instinct was right — it is the same philosophy behind Dragon Refunds' free tier.
Where Dragon Refunds wins
The reasons sellers switch.
It exists — RefundPad is a placeholder page
As of mid-2026, every page on refundpad.com — the app, pricing, even the blog — shows only "We're under construction." Meanwhile FBA claim windows keep expiring at 18 months. Dragon Refunds is live and maintained, and the free audit shows results in about two minutes.
Free beats $19/month
RefundPad charged the subscription every month — including months where it found nothing. Dragon Refunds' detection and self-file SOPs are simply free: you keep 100% of every dollar and pay nothing unless you choose managed filing.
Automatic syncing, not CSV homework
RefundPad's workflow was manual: pull the right reports from Seller Central, upload them, repeat up to four times a month. Dragon Refunds connects once through Amazon's official SP-API — read-only by default — and audits your account automatically.
Broader claim coverage
RefundPad's reports covered lost inventory, damaged inventory, and customer-return discrepancies. Dragon Refunds also chases FBA fee overcharges, destroyed inventory, and COGS / sourcing-cost errors — categories its four reports never scanned.
A managed option when you want it
RefundPad was DIY or nothing. Dragon Refunds lets you file the easy claims yourself free and hand off only the messy ones at 15% — with a full found → filed → paid → denied ledger either way.
Frequently asked
See what Amazon owes you.
Connect in two minutes over Amazon's official API — read-only. The audit is free, and it's yours to keep.