Dragon RefundsRefunzo also does free reconciliation and 15% managed filing. Dragon Refunds recovers more categories — and shows you every dollar.
Refunzo is the closest match to Dragon Refunds on the market: free lifetime reconciliation, plus optional managed filing at 15%. So price is a tie — which means the real questions are how much each one finds, and how clearly it shows you where the money came from. Here is an honest, side-by-side breakdown.
The TL;DR
Choose Refunzo if
Choose Refunzo if you want an established, funded service with offices across the US, UK, Germany and Australia, and a managed fee capped at $5,000 — which makes it cheaper than a flat 15% on very large recoveries.
Choose Dragon Refunds if
Choose Dragon Refunds if you want broader claim coverage — including COGS / sourcing-cost errors most tools skip — and fully itemized transparency, at the same free-plus-15% model.
Side-by-side
The same feature, both services.
On $10,000 recovered
Refunzo matches our 15% managed rate (capped at $5,000 — better than flat 15% only on very large recoveries), and it also has a free self-file tier. So on price it is a tie: file it yourself free and keep the full $10,000 with either. The real difference is how many categories get checked and how clearly each claim is shown.
Where Refunzo wins
We're not pretending Refunzo is a bad service. Here's where it's genuinely a fit.
Established, funded, and reviewed
Refunzo is a real company with offices across the US, UK, Germany, and Australia and a base of public reviews. If operating history and a physical footprint reassure you, they have more of both than a newer product.
The $5,000 fee cap
Refunzo caps its managed fee at "15% or $5,000, whichever is lower." For most sellers 15% is the number — but on a very large recovery (say $100k), that cap makes them meaningfully cheaper than a flat 15%. If you recover huge sums, that is a genuine edge.
21 documented reconciliation checks
They publish a clear list of 21 automated checks across shipments, inventory, payments, fees, and returns. It is a well-defined, transparent scope for the standard categories.
Where Dragon Refunds wins
The reasons sellers switch.
Recovers categories Refunzo skips
On top of the shared lost-and-damaged and fee-overcharge claims, Dragon Refunds chases COGS / sourcing-cost errors — cases where Amazon reimburses lost units below their true value — and digs into warehouse-damaged and destroyed inventory. More categories checked means more dollars found from the same account.
You see where every dollar came from
Both give you a report. Dragon Refunds goes further: it itemizes the cause of every claim — the exact lost shipment, damaged unit, dimension mismatch, or COGS error — and keeps the full found → filed → paid → denied ledger visible, so you always know what is outstanding vs paid vs denied.
Same free tier, same 15% — no cap games
Dragon Refunds matches Refunzo on the parts that matter to most sellers: free self-file to keep 100%, or 15% managed. Flat and published, no whichever-is-lower math to reason about unless you are recovering six figures.
Part of a broader Amazon operator
Refunzo does reconciliation and reimbursements. Dragon Refunds is built on the same platform as a full Amazon operator — so as you grow, the reimbursement engine sits alongside the rest of your account instead of being a standalone silo.
Frequently asked
See what Amazon owes you.
Connect in two minutes over Amazon's official API — read-only. The audit is free, and it's yours to keep.