Dragon RefundsGETIDA files your claims and keeps 25%. Dragon Refunds shows you every dollar — and charges 15%.
GETIDA is the most established name in FBA reimbursements — a fully managed service with a team of case managers. Dragon Refunds is a transparent reimbursement platform: it pinpoints the source of every claim, lets you file it yourself for free, or hands it off for 15% instead of 25%. Here is an honest, side-by-side breakdown.
The TL;DR
Choose GETIDA if
Choose GETIDA if you want the longest-running, most recognized name in FBA reimbursements behind your claims, and you are comfortable paying ~25% of everything recovered for that established brand.
Choose Dragon Refunds if
Choose Dragon Refunds if you want to see exactly where every dollar came from, keep the option to file yourself for free, and pay 15% — not 25% — when you do want it handled for you.
Side-by-side
The same feature, both services.
On $10,000 recovered
File it yourself through the free tier and keep the full $10,000 — or hand it off for 15% and still keep $1,000 more than a ~25% service.
Where GETIDA wins
We're not pretending GETIDA is a bad service. Here's where it's genuinely a fit.
The longest track record
GETIDA is one of the most established names in FBA reimbursements — an Amazon Selling Partner Network member with years of operating history. If tenure is what reassures you, few can match it.
Trusted brand and reviews
GETIDA has recovered large aggregate sums for a big base of sellers and carries extensive public reviews. That depth of social proof is hard for a newer service to match.
Deep dispute experience
Years of filing and escalating Amazon cases at high volume mean GETIDA's team has seen the messy, non-standard disputes before — the ones that do not resolve on the first attempt.
Where Dragon Refunds wins
The reasons sellers switch.
You see where every dollar came from
GETIDA hands you a recovered total. Dragon Refunds itemizes the cause of every claim — the exact lost shipment, damaged unit, dimension mismatch, or COGS error — and keeps the full found → filed → paid → denied ledger visible.
File it yourself and keep 100%
GETIDA files everything and takes a cut of all of it. Dragon Refunds has a free tier: it finds the money and hands you a step-by-step SOP so you can file the easy claims yourself and keep every dollar.
15% managed, not ~25%
When you do want it handled for you, Dragon Refunds files for 15% of what it recovers. On $10,000 recovered that is $1,000 more in your pocket than a 25% service.
Recovers claim types GETIDA skips
Dragon Refunds also chases warehouse-damaged and destroyed inventory and COGS / sourcing-cost errors — categories a standard discrepancy service leaves on the table.
Frequently asked
See what Amazon owes you.
Connect in two minutes over Amazon's official API — read-only. The audit is free, and it's yours to keep.