Dragon RefundsAmalyzer files your claims for you — and keeps 25%. Dragon Refunds finds the same money free, and files it for 15% if you want.
Amalyzer (Amalyzer Pro) is a hands-off reimbursement service: you sync your Amazon account, their software flags discrepancies, and their team manually files and chases every claim for a 25% cut of what Amazon pays back. No monthly fee, no commitment — but also no self-file option and no published dashboard. Here is how that stacks up against a free audit you control.
The TL;DR
Choose Amalyzer if
Choose Amalyzer if you want a fully done-for-you service where a human team files and personally follows up every claim, you never open Seller Central for reimbursements, and you are fine paying 25% of every recovery for that.
Choose Dragon Refunds if
Choose Dragon Refunds if you want to see every recoverable dollar free in about two minutes, file the easy claims yourself and keep 100%, and hand off only the messy ones at 15% — with an itemized ledger of where each dollar came from.
Side-by-side
The same feature, both services.
On $10,000 recovered
On a $10,000 recovery, Amalyzer's 25% leaves you $7,500. Dragon Refunds' managed filing at 15% leaves you $8,500 — and if you file yourself with our free SOPs, you keep the full $10,000. Same money found, up to $2,500 more kept.
Where Amalyzer wins
We're not pretending Amalyzer is a bad service. Here's where it's genuinely a fit.
Every claim gets a human
Amalyzer runs a two-part process: software flags discrepancies, then a team member manually reviews, files, and personally follows up each claim with Amazon — they state outright that they never automate claims. If you want a person chasing every dollar for you, that is exactly what they sell.
Truly zero-effort, zero-risk pricing
No monthly fee, no commitment, no upfront cost — Amalyzer only gets paid when you do. You sync your account once and never think about reimbursements again. For a seller who wants reimbursements fully off their plate, the hands-off model is genuinely simple.
Ongoing fee and returns monitoring
Beyond one-off claims, Amalyzer audits your account weekly for fee errors — weight, dimensional, and commission overcharges — and tracks customer returns against Amazon's 30-day deadline to secure restocking-fee refunds. That returns-tracking angle is a real part of their pitch.
Where Dragon Refunds wins
The reasons sellers switch.
Keep 100% — or pay 15 instead of 25
Amalyzer's only mode is managed filing at 25%. Dragon Refunds finds every claim free and hands you a step-by-step SOP to file through Seller Central yourself, keeping 100%. Prefer to hand it off? Managed filing costs 15% — ten points less on every dollar recovered.
See your money in minutes, not after a sales call
Amalyzer's onboarding runs through a contact form and a personal follow-up. Dragon Refunds connects through Amazon's official SP-API — read-only by default — and shows your full recoverable total in about two minutes, before you commit to anything.
Chases categories Amalyzer doesn't list
Amalyzer's published scope covers lost/damaged inbound inventory, overlooked reimbursements, returns, and fee overcharges. Dragon Refunds also digs into warehouse-damaged and destroyed inventory and COGS / sourcing-cost errors — cases where Amazon reimburses lost units below their true value — a category most services skip entirely.
An itemized ledger, not a black box
Amalyzer publishes no dashboard or claim-level reporting. Dragon Refunds itemizes the cause of every claim — the exact lost shipment, damaged unit, fee mismatch, or COGS error — and keeps the full found → filed → paid → denied ledger visible, so you always know what is outstanding, paid, or denied.
Never touches your money
With Dragon Refunds, Amazon pays reimbursements directly into your seller account — we never sit in the money flow, and the SP-API connection is read-only and revocable from Seller Central in one click. Plus reimbursements sit inside a broader Amazon operator platform, not a standalone silo.
Frequently asked
See what Amazon owes you.
Connect in two minutes over Amazon's official API — read-only. The audit is free, and it's yours to keep.