Dragon RefundsRefully appears to have gone dark. Dragon Refunds is the actively maintained alternative — free DIY, or 15% managed.
Refully pitched AI-driven FBA reimbursements at an 18% commission — undercutting the big 25% services. As of mid-2026, its site and service appear to be offline. If you used Refully or were evaluating it, Dragon Refunds covers the same ground — free detection and self-file, or 15% managed filing — from a product that is actively maintained. Here is the honest comparison.
The TL;DR
Choose Refully if
Refully's pitch — AI-driven detection at 18% instead of 25% — was genuinely good. But a reimbursement service only pays out if it is running, and Refully currently appears offline with no public roadmap.
Choose Dragon Refunds if
Choose Dragon Refunds for the same idea, alive and cheaper: automated detection you can act on free (keep 100%), or managed filing at 15% — with your claim history safe in an actively maintained product.
Side-by-side
The same feature, both services.
On $10,000 recovered
Refully's 18% would have left you $8,200 — but the service appears offline, so today it recovers $0. Dragon Refunds: file it yourself free and keep the full $10,000, or hand it off for 15% and keep $8,500.
Where Refully wins
We're not pretending Refully is a bad service. Here's where it's genuinely a fit.
The pricing instinct was right
Refully undercut the 25% incumbents at 18% and leaned on automation to do it. That is the correct direction for this industry — Dragon Refunds simply takes it further, at 15% with a free tier.
Automation-first approach
Refully bet on automated detection over armies of case managers — scanning orders, returns, and fees algorithmically. The model was sound; the execution just needs a company that is still running.
Broad marketplace coverage
Refully advertised support for sellers across 20+ Amazon marketplaces — wider than many US-only services attempted.
Where Dragon Refunds wins
The reasons sellers switch.
It exists — and is actively maintained
A reimbursement service is a long-running relationship: claims take weeks, windows expire after 18 months, and your history matters. Refully currently appears offline. Dragon Refunds is live, maintained, and building — the boring but decisive advantage.
Cheaper than Refully was
Refully charged 18% of everything it recovered. Dragon Refunds is 15% for managed filing — and free if you file yourself, which Refully never offered.
File it yourself and keep 100%
Dragon Refunds' free tier finds the money and hands you a step-by-step SOP to file through Seller Central yourself — every recovered dollar stays yours.
Recovers COGS & sourcing-cost errors
Beyond the standard categories, Dragon Refunds catches COGS / sourcing-cost errors — where Amazon reimburses lost units below their true value — a category Refully's scans did not cover.
Frequently asked
See what Amazon owes you.
Connect in two minutes over Amazon's official API — read-only. The audit is free, and it's yours to keep.